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Technical Challenges of Extranets and Customer Engagement

Customer engagement

Over a decade of being a part of Microsoft ecosystem and solving customer’s needs, one of the most challenging tasks has been the engagement of customers and providing self-service systems to the end-users. In the old days and even currently some enterprises refer to the system as an “Extranet”. The cloud era and especially Microsoft’s Azure and the seamless integration between services has eventually changed the world. Few years ago to have an environment where customers could authenticate, update their…

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